Commitments
Policies & Guidelines
Commitment 4:
Promoting mental health at work
Employers commit to providing mental health benefits and informing employees about accessible mental health services.
Employer Actions
Organizations should develop policies and practices that support psychological health and safety in the workplace. To fulfill this commitment, organizations are encouraged to:
Align workplace mental health policies with recognized standards such as ISO 45003 (Psychological Health and Safety at Work) and CSA Z1003 (Psychological Health and Safety in the Workplace)
Identify and address psychosocial risks such as stress, workload pressures, and interpersonal conflict
Inform employees about available mental health resources and crisis supports
Communicate clearly how employees can access available mental health benefits, services, reimbursement processes, and support programs
Promote workplace cultures that support psychological safety, respect, and open communication
Provide confidential and accessible pathways for employees to access mental health supports
Review workplace practices regularly to ensure they continue to support employee well-being and evolving best practices
Evidence Requirements
To complete this commitment, organizations are asked to:
Review or develop workplace practices that support psychological health and safety
Implement at least two mental health or psychological safety practices, such as:
sharing information about mental health or crisis support services
providing employees with clear information about accessing mental health benefits, support services, and how to access them
promoting respectful workplace communication and psychological safety
identifying and addressing workplace stressors or psychosocial risks
providing confidential pathways to access supports
incorporating psychological health and safety considerations into workplace policies or practices
Submit a short reflection describing actions taken and future opportunities for improvement
Evidence may include:
Workplace mental health or psychological safety policies
Communication materials or resource lists
Wellness initiatives or support information
Training materials, meeting notes, or workplace communications
Mental health benefits guides, FAQs, or employee support information (Example: adapted from the WIC’s Accessing Mental Health Supports at Work resource)
Reflection summary
Impact
Psychological health and safety are essential to a productive workplace, as employees may face stress or mental health challenges that affect their well-being and work. Providing accessible supports and clear practices helps organizations proactively address risks, improve engagement, and strengthen workplace culture. This commitment fosters a psychologically safe environment where employees feel supported and able to access the help they need.
Resources & Support
Psychological Health & Safety Guidance
Mental Health & Crisis Supports
Training & Workplace Learning Resources
Have Questions?
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